Policy analysis provides valuable insights for enhancing your alcohol-related policies and procedures. House policy issues such as checking ID's, over serving a customer, intervention with an intoxicated customer, early signs of intoxication or drug use detection, confrontation strategies, and municipal compliance checks, are all common policies and practices that many operators will pay less attention to, but can cost them everything if not practiced on a regular basis. Policy analysis and adjustments ensures your house policies align perfectly with your unique business needs, reducing liabilities and improving compliance.
Our staff training programs equip your team with the knowledge and skills needed for responsible alcohol sales and service. They are essential to ensure compliance, reduce risks, and empower your staff for success. We offer training on Identification Techniques, Prevention and Intervention, Conflict Resolution, Effective Management Oversight, and Dam Shop Liabilities.
Our experienced guest speakers are experts in responsible alcohol service, compliance, and safety. They are former owners/operators and law enforcement, dram shop liability experts, hospitality trainers and educators, and industry reps. They cover a wide range of topics, including legal changes and emerging trends in alcohol service.